Contact information
CONTACTING LUMEMARTS
Effective date: August 16, 2026
For order questions, return requests, shipping concerns, privacy requests, or other store-related matters, customers may contact Lumemarts using the information below.
Store name: Lumemarts
Website: https://lumemarts.com
Email: mktkzsibf@outlook.com
Phone: +1 817-750-7131
Business contact address: 1605 Emerson St, Denver, CO 80218, United States
Trade number: 42-2016318
WHEN CONTACTING US ABOUT AN ORDER
To help us locate the correct order, include:
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The order number;
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The customer’s name;
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The email address used during checkout; and
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A clear description of the question or problem.
For damaged or incorrect products, also include clear photographs of the product, packaging, and shipping label.
RETURN ADDRESS NOTICE
The Denver address listed above is the business contact address. It is not automatically the return destination for a product.
Lumemarts assigns the applicable return location after reviewing the customer’s order and return request.
Before mailing a return:
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Email mktkzsibf@outlook.com：
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Wait for the return request to be reviewed;
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Receive the authorized return address and instructions; and
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Send the product only to the confirmed address.
Do not send a product to the business contact address, the address printed on the original parcel, or any other location unless Lumemarts has authorized it in writing.
For payment security, never send a complete card number or card security code by email.